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Zero Tolerance for SPAM

"SPAM" is the sending of unsolicited commercial e-mail, or the posting of commercial advertisements to Usenet newsgroups which do not specifically allow advertising.

Sitelutions has absolutely NO tolerance for SPAM. Here's why we think SPAM is bad:

  • The receiver has to pay for the SPAM: Unlike traditional print advertisements, the receiver of SPAM messages is forced to pay for receiving it?  How?  For one, it costs the recipient's ISP money.  ISPs are forced to raise user's prices because of the high cost of SPAM received.  SPAM also typically takes up disk space on the ISP's servers, as well as the recipient's hard drive.  In addition, it takes the recipient a good deal of time to delete dozens of SPAM messages per day, and time is money.
  • There's just too much of it: If you're like most internet users, you receive between 25 and 50 SPAM advertisements per day.  Many users report receiving over 100 messages per day.  It takes even a computer-savvy professional at least a few minutes to weed through this much SPAM.  It also causes some Internet users to inadvertently delete legitimate messages from friends.
  • No "real" way to unsubscribe: While some spammers claim that you can be removed from their lists by e-mailing them an "unsubscribe" message, in most cases this is far from the truth.  Usually, spammers do not even read or receive messages sent to the address that they provide.  In cases where they do, they often use your response as confirmation that your e-mail address is valid.  Because of this, in many cases, you'll be sent more SPAM, since spammers learn that you are a "real" person, and that you are receiving their messages.
  • It's mostly garbage: Most products and services advertised via SPAM are usually bogus.  In general, it has been found that most SPAM messages contain deceptive and fraudulent advertisements.  Those with good business sense and good products need not rely on SPAM as a method of advertising. 
  • The blame game:Many spammers attempt to relay SPAM through free services, such as Yahoo! mail, hotmail, and other free mail providers.  Other spammers do the same using their dialup ISP account, for which they pay $10-$20 per month.  Just a single SPAM message can cost an ISP far more than $20 per month.  Many recipients of SPAM, without understanding the actual path of the SPAM, will take legal action against ISPs that host (or provide DNS) for the "spamvertized" site.  In most cases, this ISP had nothing to do with the SPAM, and shuts down the spammer's site ASAP.

Sitelutions has a VERY STRICT anti-spam policy.  Members found guilty of sending SPAM via Sitelutions, or sending SPAM to advertise their Sitelutions-hosted, Sitelutions-redirected, or Sitelutions-DNS-based site will be investigated immediately.  Typically, when we receive more than one SPAM complaint from a different source regarding a single user, we suspend or terminate that user's account immediately.

Put simply, sending SPAM is just plain stupid.  It's a waste of everyone's time, including that of the spammer, since SPAM usually generates little to no response.  We completely disapprove of SPAM, and we will do everything in our power to enforce our anti-spam policy.

Contact Us 
If you have received SPAM from one of our users, or advertising a site hosted by Sitelutions, please first contact [email protected].  We ask that you contact us directly, and do not contact our service providers unless you do not receive a satisfactory response from us.  Why?  It creates more of a headache for us and more of a headache for our service providers.  We're always capable of resolving SPAM problems by terminating the accounts of users that SPAM.  There is usually no reason to contact our upstream bandwidth providers.

We typically respond immediately to SPAM complaints, but we ask that you give us 48 hours before contacting our service providers. 

Here are some links to anti-SPAM sites.  We think you may find them of interest.